How to Interact Effectively With Patients When Tensions Run High

Easy methods to Work together Successfully With Sufferers When Tensions Run Excessive

CHICAGO — The COVID pandemic left hospitalist Ngozi Nwankwo, MD, with the most difficult patient interactions she had ever experienced. “At my hospital, it was such a big thing to make sure that families are called,” said Nwankwo, in an interview following a session on compassionate communication at the annual meeting of the American College of…