DirectTrust tops 945M exchange transactions in 2021

DirectTrust tops 945M alternate transactions in 2021

DirectTrust, which permits digital exchanges of protected well being info amongst supplier organizations and between clinicians and sufferers, introduced this previous week that it had noticed a big uptick in year-over-year alternate transactions.  

In line with the metrics launched this previous Thursday, greater than 945 million Direct Safe Messages have been despatched and acquired inside the community in 2021: a 31% improve over the entire in 2020, with a mean of 79 million monthly.  

“In 2021 we noticed a return to robust development in message quantity and within the variety of organizations with entry to Direct Safe Messaging, after seeing a dip associated to the pandemic in 2020,” stated Scott Stuewe, president and CEO of DirectTrust, in a press release.  

“Our quantity rebounded to over 100 million extra transactions than we noticed in 2019, making 2021 our greatest 12 months but,” he added.


Since its incorporation as a not-for-profit a decade in the past, DirectTrust has aimed to facilitate interoperability and information alternate by way of its safe transactions, in the end enhancing care coordination.  

Within the fourth quarter of 2021, the corporate stated, greater than 254 million Direct Safe Messages have been despatched and acquired inside the DirectTrust community – a million-odd lower from the identical quarter the earlier 12 months.  

Nevertheless, the variety of sufferers or customers utilizing Direct Safe Messaging reached greater than 653,000. This represented a dip from the third quarter of 2021, however a rise of 16% from the fourth quarter in 2020.  

In the meantime, the community additionally grew from 12 months to 12 months: The variety of trusted addresses capable of share PHI rose to just about 2.8 million, with practically 291,000 healthcare organizations participating in Direct Safe Messaging. 

Latest new DirectTrust members embrace Meditech, Texas Well being Companies Authority and BISIL (Sigmify Well being).  

Stuewe pointed to new use instances, resembling ADT Occasion Notifications, as driving the expansion.  

“Our group is now engaged on enhancing the standard of our Listing. The cleanup related to this effort, together with adjustments in technique the place some organizations are utilizing Direct addresses primarily based on departments or groups somewhat than people, could have resulted in a discount within the complete variety of addresses in use,” he stated.  


DirectTrust has continued to see its numbers climb amidst ramped-up interoperability momentum.   

In early 2021, it hit 2 billion alternate transactions – a complete that has now elevated to 2.9 billion because the nonprofit started monitoring in 2014.  

Later that 12 months, it introduced that it had acquired the belongings of SAFE Id, together with its belief framework, permitting members to supply new companies to their shoppers resembling authentication credentials.

“Moreover, this infrastructure permits DirectTrust to assist an id ecosystem for trusted and interoperable shopper credentials,” Stuewe advised Healthcare IT Information in August 2021.  


‘”General, we’re excited that as we enter our tenth anniversary 12 months that our community continues to thrive,” stated Stuewe.

Kat Jercich is senior editor of Healthcare IT Information.
Twitter: @kjercich
E-mail: [email protected]
Healthcare IT Information is a HIMSS Media publication.

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